Joy Hsieh
About Joy
Joy is a fully licensed Real Estate Agent with years of sales experience across various industries. She is the No. 1 agent in Carlingford and also specialises in the northern district including Carlingford, Dundas, Telopea, Eastwood, Epping and Macquarie. Having lived in the area with her family, she is extremely familiar with the local market and understands the best features that have attracted an influx of families and investors to this popular area over the years.
Joy brings her enthusiasm and strong work ethics with her every single day. She wants both her buyers and sellers to expect nothing less than stellar results and the highest stardard of professional service.
Since arriving at Tracy Yap Realty, she has worked tirelessly to earn the trust of her clients. Her outstanding reputation and sales result is a reflection of her great efficiency and approachability. More importantly, she has a never-give-up attitude that ensures client goals are always met. Countless positive testimonies from her past and present clients show a glimpse of what she is capable of and what she has achieved for them. This builds on top of her experience as a Property Manager for the first four years of her time with Tracy Yap Realty, where she developed knowledge of the property market and built a solid network of rental clienteles.
Recent awards received by Joy include
. Number 1 Agent in Carlingford 2024
. Top 100 Agent in Australia 2024
. Number 1 Agent in Carlingford 2023
View Testimonials for Joy
Ming Chen & Jenny Chen Buyer, 39 Pinetree Drive Carlingford, Dec 2024Outstanding service! highly recommended
Outstanding service! I highly recommend it.
Joy has an excellent reputation, and beyond that, she is a kind and dedicated agent. She patiently addresses any questions and
manages tasks with a calm and composed approach.
Rebecca Fung, 38 Tripoli Avenue Carlingford, Dec 2024Efficient and professional service
Joy's deep market knowledge was evident in the final sale, which truly reflected her expertise. She was incredibly professional throughout the process. Joy excelled at her job, keeping me well-informed about open houses and providing valuable feedback on potential buyers. She worked tirelessly to secure a great price, ultimately exceeding our expectations. I highly recommend her team to anyone looking to sell in the Carlingford area. The outcome was fantastic for my family, and we are thrilled with the final sale price.
Vendor, G19/30 Ferntree Place Epping, Dec 2024Joy was very professional, communicated well, gave great advice and delivered a brilliant outcome.
Joy demonstrated very good knowledge of the local market and in particular our apartment complex. She gave great guidance on how our apartment should be presented for sale and was able to mobilise a team quickly to make it all happen. Joy delivered on time and we were absolutely delighted with the outcome.
Nelson Wu, 40/129B Park Rd Rydalmere, Dec 2024Professional and great communication
I really happy Joe could help me with the property. She showed me that professional and great communications with clients. Make all the process easier. Great job
Vendor, 5 Balmoral Pl Carlingford, Dec 2024Professional Agent Who Goes The Extra Mile
Joy is certainly a joy to work with. She offers professional advice with timely updates of market status and buyers' interest. Joy also helped us to coordinate with various tradesmen and prepare the house for sale. She deserves to be handsomely rewarded for her professionalism and effort. We highly recommend Joy as your agent to market your house
Goran & Naoko, 6 Tripoli Ave Carlingford, Dec 2024Professional, friendly & excellent
Joy was an absolute pleasure to deal with. She was very knowledgeable about all aspects of the sale process and market information. She had a very easy style to deal with and was very friendly. She was very responsive at all times. We chose her because we thought she would have good contacts interested in our area and we were right, as we had many registered bidders. Very happy we chose her and she is highly recommended by us. Thank you Joy!
Emily, 6/70 Keeler St Carlingford, Dec 2024Property purchase
We are very happy with Joy's enthusiasm and professionalism which helped us have a wonderful experience in buying a property. It is even more meaningful as this property is the first one we bought to settle down in Australia. Thank you Joy for all your help and assistance during our process. We hope to have a great time at our new home.
Buyer, 42/223 Carlingford Rd Carlingford, Nov 2024Very helpful and understanding
Joy has helped our family secure our dream unit, fighting tirelessly for our case. Thank you Joy we appreciate your work!
Helen Li, 7/2 Charles St Carlingford, Nov 2024Professional, meticulous and enthusiastic
With complete data analysis, market research, and 20 years of working experience, I have very pragmatic insights and practical experience in the sale of real estate in the nearby area, and the valuation is also very good. I never miss any potential customers. Of course, the most important thing is to strive for the maximum benefit of the seller, so I really appreciate her service
Declan Sally, 6/360 Marsden Rd Carlingford, Nov 2024Excellent Service
Joy and her team did an excellent job in selling our property. Joy provided peace of mind by developing a sales plan, all costs were provided up front and the property was sold for a very good in the timeframe agreed. If buying or selling another property again, Joy will be my first call.
Vendor, 7/8 Essex St Epping, Oct 2024Great agent
I bought and sold my property from the same company. Joy did an excellent job of taking care of my sell and got a wonderful result.
Chris Drovandi, 25 McMullen Ave Carlingford, Oct 2024A truly dedicated performer
I appointed Joy to look after the sale of my father’s house in Carlingford. I didn’t talk to any other agents as it’s obvious she’s the number one in the area. Her fees/rate was more than fair. She had a team of people to prepare the property for maximum potential. Her service was phenomenal. I have bought and sold property my whole life and her service compared to what I’ve dealt with in the past was like night and day. Advised me not to take an early offer I wanted to take and in turn secured me an extra 1/4 million dollars. Unheard of!!! She could’ve run with the offer and picked up a commission straight away but she didn’t even entertain it. Knows her area like no other. If your selling in her area look no further than Joy. Truly cares about her work/results and knows who’s side she’s on.
Vendor, 39/1 Boundary Rd Carlingford, Oct 2024Great Service
I had an exceptional experience working with Joyce! She demonstrated an impressive understanding of the local market and guided me through every step of the process. She was always available to answer my questions and kept us informed throughout the entire journey. Thanks to her hard work, we sold my property within weeks!
Yao Tong, 611/26 Cambridge St Epping, Oct 2024Exceptional Service and Expertise – Highly Recommend Joy Hsieh
I had the pleasure of working with Joy Hsieh to sell my home, and the experience was exceptional. Her deep market knowledge was evident from the start, offering clear insights into the current trends and accurate pricing strategies, which helped in getting the best value. Joy was highly communicative throughout the process, keeping me informed at every step, and was always available to answer questions or provide updates. Her professionalism stood out—she handled everything with care, from negotiations to closing the deal, making the entire process smooth and stress-free. I highly recommend Joy for anyone looking to sell or buy a property!
Vendor, 9/37 Forster St West Ryde, Oct 2024Sell my unit
Joy Hsieh has done the excellent job with my sale , I am pleased to had her and also recommend my family to contact her team for the future need. Thanks
Josh & Rebeka, 105/14 Epping Park Dr Epping, Oct 2024Above and beyond Service
Joy and her team went above and beyond during the entire process and kept my partner and I so informed during each step of the way.
Joy had a wealth of knowledge about the area and any questions we asked knew the answers. They go the extra mile throughout the
entire process and make the effort to build a strong connection and keep communication open and regular during every step of the
process. Joy is very accommodating and flexible in organising for us to view the property and work around our schedules. We highly
recommend Joy and her team if you are looking to purchase a property.
Yuting Tao, 105/14 Epping Park Drive Epping, Oct 2024Great experience
Great market knowledge communication and professionalism
Sean Xie, 219/4 Seven St Epping, Oct 2024Exceptional Service – Sold in 3 Weeks at Our Expected Price!
I couldn't be happier with the service provided by Joy. She sold my apartment in just three weeks, achieving the price we expected – which was incredible! Throughout the process, Joy was always available to answer my questions, kept me informed at every stage, and handled everything with expertise and confidence. If you're looking for a dedicated and results-driven agent, I highly recommend Joy. Thank you for making this such a fantastic experience!
Vendor, 46 Baker St Carlingford, Oct 2024Knowledgeable, friendly and supportive.
Joy was very knowledgeable about the market, always supportive, very helpful and could always be contacted.
Pranab & Gitanjali, 4/63 Baker St Carlingford, Oct 2024Excellent agent for buying and selling
Joy and the team are really helpful in buying and selling. They try to fully understand buyers and sellers situation and fit everything accordingly , so that its not too much of pressure on seller to make the property ready for sell and make the buyer comfortable and explain them the benefits of the property to match the price. I suggest people at least talk to Joy once if they want to sell their property. Her offers in selling really suit everyone's pocket . Thanks Joy and team
Vendor, 1/179 Pennant Hills Rd Carlingford, Sep 2024Experienced and Professional
I truly appreciate Joy's expertise and effort acting as my selling agent. Joy was professional and reliable with passionate commitment. Highly recommend.
Scoot & Nancy, 6 Woodstock Rd Carlingford, Sep 2024Professional and Reliable
Joy is extremely professional and knowledgeable. She is very helpful with her advice and work. She worked well and was patient with our requirements. Highly recommend.
Buyer, 1/179 Pennant Hills Rd Carlingford, Sep 2024professional property agent
Best agent, One of the most friendly and helpful agents. She helped us sell our property and we were impressed by her professionalism and expertise. She made the entire process smooth and stress-free, ensuring we got the best outcome.
Eric Xie &Yang Shu, 407/26 Ferntree Place Epping, Sep 2024Best agent in Epping area
Joy is the best real estate agent I have ever met. We were very lucky to find her to sell our home. From home renovation, staging, to listing and selling, we entrusted everything to Joy. She provided an competitive offer, also organized the entire process very professionally and efficiently. It took only a weekend to list the house, and she found interested buyers through her network in just one open house, leading to a successful sale with very good price. We will definitely use Joy as our agent again in the future.
Buyer, 275/1 Thallon St Carlingford, Sep 2024Best agent ever
One of the most friendly and helpful agents I have met in Carlingford so far. Very informative and always give in-time response for any inquiries.
David, 1/58 Baker St Carlingford, Sep 2024Excellent!
She and her team consistently left a remarkable impression on us throughout our collaboration, which spanned over more than two months. Her diligence and professionalism are truly commendable; she approached every aspect of her work with a meticulous attention to detail, ensuring nothing was overlooked. Joy is an outstanding real estate agent. Beyond her work ethic, her kindness and patience stood out, making the entire process smoother and more enjoyable. She was always willing to take the time to address our concerns and explain the intricacies of the real estate market, making sure we felt informed and confident in our decisions. Her deep knowledge of the real estate market is evident in her ability to accurately value properties, ensuring that both buyers and sellers are presented with fair and realistic assessments. She has an innate talent for connecting sincere buyers with homeowners, facilitating transactions that feel right for everyone involved. Thanks to her dedicated efforts, we have seen tangible benefits and are grateful for the positive outcomes she has helped us achieve. Her commitment to her clients’ success is truly exceptional, and we would highly recommend her to anyone seeking a trustworthy and skilled real estate professional.
Buyer, 201/26 Ferntree Pl Epping, Aug 2024Outstanding and satisfying real estate agent experience
Joy is very friendly, hardworking, and professional. She was incredibly helpful throughout every step of the purchase. The communication was consistently amazing and open. I'm happy to have purchased the property through Joy.
Vendor, 40/129B Park Rd Rydalmere, Aug 2024Highly Recommend！！！
Joy helped us sell our property and we were impressed by her professionalism and expertise. She made the entire process smooth and stress-free, ensuring we got the best outcome. We highly recommend Joy to anyone looking to sell their property.
Vendor, 6 Woodstock Rd Carlingford, Jul 2024Fabulous real estate agent
Getting the house ready to sell is not an easy task. Joy and her team have made the process much smother. Beginning from the market appraisal, Joy has provided her invaluable experience and resourceful teams to support us through the process. Joy is passionate about serving customers and always aiming to make their needs met. I confidently recommend Joy as the real estate agent.
Buyer, 111/15 Young Road Carlingford, Jul 2024First home buyer experience
As a first home buyer, Joy has helped me go through each of the steps in detail and supported me all throughout. She is very lovely and kind. Thank you Joy and team
Richard Tan, 16/14 Tintern Ave Carlingford, Jul 2024She is diligent, friendly and know her work well. Very satisfice with her performance.
Joy is very professional and give me very good advice. She keeps me updated in every step of the way. When there was a problem, she is experience enough to know how to solve it. She takes care of all the all the repair and renovation, organizing good workers and negotiating good price for me to keep me cost down. I must say she really take care of my interest. She communicates well with buyer and was able to help me get the price I wanted.
I will use her again if ever I need to sell my property.
Nora, 29/14-16 Freeman Pl Carlingford, Jun 2024Trustable and professional property agent
Joy gives me an impression that she is a professional property agent. During the process of sale she works efficiently and cares every things for client. I appreciate her effort for the sale of property.
Jean Ma, 111/15 Young Rd Carlingford, Jun 2024Good Job in the short period
Joy earned her reputation as one of the best experts in the real estate market for over decades, although I know her through various media channels, I haven’t had any business encounter with her until this time. Her professional knowledge, humble attitude, warm smile makes the whole procedure orderly and smooth. I have no hesitation in recommending Joy for selling any property.
Kim, 25 Acacia St Eastwood, Jun 2024Professional service
Joy’s work was very professional and contactable when I needed help. I received every information until sold the house. She is very positive and energetic.
Jenny & Mr. Jin, 20 Edinburgh Ave Carlingford, Jun 2024Looking for a hardworking and professional agent? Here is Joy at Tracy Yap
Engaging Joy to sell our property and working with Joy during the process was a truly pleasant experience. Joy works around the clock, always gave me prompt response. Joy is very thoughtful and always accommodate my schedules while I work full time. With solid market knowledge around the area backing her, coupled with her warm and strong communication skills, Joy has achieved a good sale result for us. Your great effort to make this happening is highly appreciated. Well done Joy!
Buyer, 20 Edinburgh Ave Carlingford, Jun 2024Excellent agent
Joy is very friendly, hardworking and professional. She was very helpful along every step of purchase. The communication was amazing and open all the time. Happy to purchase the property from Joy.
Robin & Richard, 112 Oakes Rd Carlingford, May 2024No.1 Agent in Carlingford for a reason
We were looking to sell our house quickly and interviewed 3 different agents in the local area. After detailed proposals from each agent we chose Joy Hsieh from Tracy Yap Realty due to the extensive database of buyers and no nonsense approach to the sales process. Within a week Joy had our 1st open home after arranging, styling and managing all trades to prepare our house. She contacted her database and had 5 groups through on a rainy Saturday. We felt very relaxed with Joy's process and she kept us completely up to date during the campaign. After just 3 weeks on the market Joy sold our house for a price we were very happy with and above our expectations. Joy is an efficient and dedicated agent and delivered on every commitment she gave us. I would highly recommend her for sales in the Carlingford/Epping regions.
Eric & Rena, 23 Fleming St Carlingford, May 2024Expert Agent & Trusted Guide: Highly Recommend Joy for Selling Your Property
It has been a pleasure working with Joy. She is extremely patient, professional, and trustworthy. Joy has a deep understanding of the market and demonstrated high expertise throughout the entire process. This included guiding us, developing strategies, and communicating with all parties involved. I highly recommend Joy to anyone planning to sell their properties.
Vendor, 28/44 Keeler St Carlingford, May 2024Joy Made Selling Our Home a Breeze!
Joy was amazing in selling our house! She was professional, knowledgeable, and always there for us. Her advice was spot-on, and she made the whole process smooth and stress-free. We couldn't be happier with her service! Thank you, Joy!
Vendor, 783 Pennant Hills Rd Carlingford, May 2024Understanding the needs, challenges, and opportunities of her clients.
Thank you for always putting your best foot forward! Your performance is always top-notch, even when you take on more work.
Tayyaba, 28/44 Keeler St Carlingford, May 2024Working with Joy was fantastic!
I was extremely happy with the way Joy took me through the buying process. I find her very professional and helpful. She guided through the process and was open to listen to options while navigating the purchase. I highly recommend Joy as a real estate agent for any sales or purchase.
Felicia Tan, 12 Wyburn Ave Carlingford, Apr 2024Amazing agent
Joy has been such an amazing agent to buy from, she has been very supportive, professional and accommodating. Any questions, concerns and additional inspections needed Joy and Ashley were more than happy to assist. Thank you for all your help Joy!
Lin Hwang, 14 Honiton Ave East Carlingford, Apr 2024Excellent help
Great advice, assistance alone the purchase experience. Thanks for the level of profession and sincerity.
Vendor, 14 Honiton Ave East Carlingford, Apr 2024Joy had great market knowledge and the final sale indicated that. Very professional.
Joy was very good at her job. Always kept myself in the loop with the open houses and feedback on potential buyers. She worked hard to get us a great price which ended up exceeding our expectations. I would recommend her team for any sellers looking to sell their property in the Carlingford area. A awesome outcome for my family and are delighted with the final sale price.
Yesun, 407/14 Epping Park Dr Epping, Apr 2024Best in the area!
Joy was such a pleasure to work with- friendly, communicative and gave us regular updates after each inspection. The property sold quicker than expected (around 2 weeks) and Joy was able to get a price above other recent property sales within our complex. She definitely went above and beyond to get the results. Would recommend Joy to anyone looking to sell in the area.
Vendor, 3/36-38 Balaclava Rd Eastwood, Apr 2024Joy is an excellent agent to work with, professional, friendly and supportive.
It is a great honor for us to have chose Joy as our selling agent. The entire selling process brought us pleasure, comfort and confidence. Her profound marketing knowledge and solid professional experience made our property selling hassle-free. Her planning and guidance demonstrated a best suitable strategy. Joy has an amazing interpersonal skills. She always kept us in the loop, and helped us clearly understand the process at each individual stage.
Joy is responsible, reliable and highly efficient, that we can rely on completely. We deeply appreciate Joy and her team for the great service, and highly recommend Joy to those who wish to sell their properties.
Trisha, Sean & Jacky,24 Lemongrove Ave Carlingford, Apr 2024Personable, professional and proactive selling agent
Joy Hsieh is an extremely personable, professional and proactive selling agent. She provided exceptional service and expertise throughout our home-selling process. She demonstrated profound market knowledge, provided personalised guidance on how to best present our home, and impressed us with her timely and on-going communication. Joy’s genuine care and dedication to get the best outcome possible is evident in the result. We wholeheartedly recommend Joy to anyone seeking an agent who consistently goes above and beyond to achieve their goals.
Beau Mackenzie, 30/28 Ferntree Pl Epping, Apr 2024Pleasure to work with and sale above expectations
Joy was fantastic to work with, she was very professional, answered all our questions and assisted with staging and repairs. It was a huge benefit that Tracy Yap has Chinese contacts/advertisement as Joy was able to secure a sale in only 1 week after advertisement for a sale price larger than our expectations. We'd work with Joy again.
Rebecca Fung, 38 Tripoli Avenue Carlingford, Mar 2024Review for Joy
it is a pleasure to have chosen joy to sell my house. She is very genuine and helpful and responds quickly to whatever questions I have, I have never been involved in selling a property by auction and felt nervous. Joy was always with me to help me understand the process, She always keep in touch about how the sale was going especially after the open houses. She is a professional and I would recommend her to everyone who is selling a property.
Kwua - Ing Ho Lin, 36 Cooke Way Epping, Mar 2024Numerous Support Overseas
Joy was able to keep us in the loop with all the buyers comments. She did a great job helping us to sell the house, whilst we are overseas without any hurdles.
Tina & Eric, 45/24 Post Office St Carlingford, Feb 2024Excellent agent!
Joy is absolutely amazing! She is sincere, professional, and highly experienced. Her service far exceeds our expectations. She speaks the truth and has an incredibly insight of this industry . Buying or selling a house is a big deal, and I feel fortunate to have chosen the right agent~
Vendor, 250 Glenwood Park Drive Glenwood, Feb 2024Professional and put the heart in my property, highly recommend
Joy's planning and preparation for the sale was meticulous. Her knowledge of the current market was spot on. The auctioneer she chose was outstanding. The selected stylist was excellent. Selling a house can be a stressful event but with Joy's professional guidance we knew we could rely on Joy completely
Jack. 2/55 Pennant Parade Epping, Dec 2023Joy is really a top agent with professional, "we can achieve attitude" and trying her best
Joy is very sensitive on analysis on the market, her prediction on my property is really accurate. She fulfilled her promise and tried her best to find best result. Not only she did open inspection 2times a week, but also she kept sending market feedback and potential buyer analysis for me, she kept following up potential customers, she demonstrated her negotiation skills with customer, she was working 7/24, very engaged in her job. I found her in Epping because she is best agent in Epping, she demonstrated her professionalism, she is as good as her reputation
Ralph, 11/91-93 Adderton Road Telopea, Dec 2023Pleasant collaboration, efficient, patient, understanding, with good knowledge and professionalism
Joy was introduced to me by a an ex-neighbour and friend who sold her property through Joy, with high praise and positive experience. Joy carries a pleasant and non-pushy demeanor, very efficient and quick in carrying out
tasks, patient with sharing her market knowledge and always maintaining professional conduct with buyers or myself. Overall achieving a positive outcome in the sale of my property through auction.
Vendor, 453 Pennant Hills Rd West Pennant Hills, Dec 2023Professional and trustworthy
Joy is very familiar with the market. She provided great advice through out the process. Joy kept us informed of the movements regarding customer feedback and similar homes in the area. We are happy with the final result.
Max & Helen, 44 Murray Farm Rd Carlingford, Dec 2023Excellent communication, Knowledgeable, Responsible, and Committed Sales
We have met Joy previously during house inspection, we always have a good impression of her, the same cannot be said for some of the other agents. When its our time to sell, we decided to contact Joy. She has been a pleasure to deal with from the get go, she planned out and explained clearly our strategy, arranged whatever necessary, and in the end found us the correct buyer in a relatively short time frame. We would highly recommend her, her knowledge in the area is immense, her communication is clear and concise, she is responsible and diligent, her service is professional and astute. I am sure Joy could help any potential seller to sail through the ups and downs of the ever changing market.
Vendor, 9 Manhattan Court Carlingford, Oct 2023Great service and excellent results
Joy has deep knowledge of the market and uses her expertise to get the best outcome for her customers. She understands her customers really well. She is very prompt and responsive and goes above and beyond to support her customers. Highly recommend Joy.
Vendor, 21/48 Keeler St Carlingford, Nov 2023Very good experience selling a house
Joy is a very experienced salesperson and gave me a lot of suggestions
Vendor, 5/3 Tasman Place Macquarie Park, Nov 2023Fast and Easy
Joy was introduced to me by my close friend who also sold his property with Joy and told me she makes things very easy. This is my first time selling a property and I do not know what need to be done, when it need to be done and how it need to be done. Joy tells me what is the flow and what are the market expectations. When action is required she does it promptly and presents me with an easy option to choose. She also advised to replace the carpet and lightings which did make the property look more presentable and this did not add much cost. She provided all the documentations that I need to submit to Strata for approvals and simply following her instructions the property was sold. I would certainly and highly recommend Joy if you are looking to sell your properties
Vendor, 17/346 Pennant Hills Rd Carlingford, Nov 2023Excellent selling agent! One of the best in Sydney!
Joy had helped throughout our process to give us the best price for the property we sold with her. She helped find contractors to give competitive quotes for repairs to bring the property up to the top market value. Joy also kept us informed with detailed reports after each inspection, insight into each potential buyer, and recommendations as to what we should do to gain the best outcome for our property sale. Recommended agent, would use her as a selling agent again!
Vendor, 12 Honiton Avenue East Carlingford, Nov 2023Professional, Connected and Trusted Advisor!
Joy, is very Proffesional in her dealings, she always provided honest advice and helped us throughout the selling process. Her network of tradies to support any / repair / uplift work is commendable. She works 24/7 for your property and only rent once the deal is closed. Thank you once again Joy !!
Vendor, 1506/2 Chester Street Epping, Nov 2023Excellent real estate agent
Joy is always ready to help and very responsible during the whole process. High recommend.
Philippa & Richard, 5 Bardia Rd Carlingford, Nov 2023A great result again!
This is the second time that we have used Joy Hsieh to sell a property for us. On both occasions her professional attitude, determination to get the best possible price for us and respect for her clients, has been excellent. She helps to market the property to achieve the best results and her communication between all parties has been outstanding. She cares for the seller and the buyer but at the same time pushing for the right price for a property. We definitely recommend Joy to anyone who is looking to sell a property.
Vendor, 1506/2 Chester St Epping, Oct 2023Recommend agent!
Joy is the best agent I met. Positive and friendly attitude, always reply my message and answer my questions. She knows what she is doing and can provide you professional service.
Vendor, 2 Marook St Carlingford, Oct 2023Carlingford
Joy was very professional throughout the whole experience and worked very hard to get the best result.
Vendor, 2/17 The Parade Telopea, Oct 2023Outstanding Real Estate Agent
I had an outstanding experience with Joy as my real estate agent with exceptional market knowledge, pricing strategy, marketing efforts, and negotiation skills.
Vendor, 218/32 Ferntree Pl Epping, Oct 2023Excellent experience
Tracy Yap Realty has been absolutely professional. Joy is a great communicator, very professional. Highly recommended!
Vendor, 10/19 Charles St Carlingford, Oct 2023Exceptional Sale Result
Very good market knowledge, high professionalism, caring approach, and strong supporting team Joy has demonstrated very good knowledge of the market, provided a useful analysis of the current market situations, and very good advice on our property as to how and timing to launch in the market. She has also very good communication skills and a strong customer base. Our house sold on auction is a true reflection of her professional qualities. We are very happy with Joy and Tracy Yap team
Vendor, 26A Quarry Rd Dundas Valley, Oct 2023Pleasant and satisfying experience with a real estate agent
It is not difficult to write this review as Joy has given a genuine understanding of the business from the first meeting. After inspecting the property thoroughly, Joy is a very friendly and genuine individual, who never gave any hint of pressure throughout the entire process. I thoroughly recommend her for any property related business.
Ray & Rebecca, 22E Homelands Ave Carlingford, Sep 2023An experienced & Trustworthy Local Agent
Accurate, professional agent skill with enthusiastic and patient communication to people.
Rajan & Dushi, 2 Timbertop Ave Carlingford, Sep 2023Experience with Joy in selling property
Joy has assisted us on every step with proper guidance. She visited us multiple times on each step and ensured all renovations are going well. Her market knowledge is good.
Calvin & Mihwa, 25 Kay St Carlingford, Sep 2023The Best motivate Agent!
Joy and team was The Best Real estate agent I ever dealing with! AAA!!!
I will only call Joy for my property
Vendor, 5/93-95 Vimiera Road Eastwood, Sep 2023Excellent agent
Joy was a joy to work with. She is courteous, calm, respectful, approachable and hardworking. Overall a very nice person. She kept me fully informed throughout the whole process and responded to my questions quickly and to my satisfaction. I highly recommend her services as real estate agent.
Cateria, 410 North Rocks Rd Carlingford, Aug 2023Excellent and very knowledgeable
Very helpful guidance and advice. We were advised on how best to present the property for sale in order to achieve a higher sale price than our original expectation.
Vendor, 3 Hibiscus Ave Carlingford, Aug 2023An experienced & Trustworthy Local Agent
Joy was a professional agent who was guiding us through the beginning to the end of the campaign. She was flexible, able to accommodate meetings to suit our family needs. She kept us informed every stage of the campaign. Trust her, she was able to adjust her strategy in different situation to get the better outcome
Vendor, 11 Third Ave Eastwood, Aug 2023High achiever
Joy is patient and professional, highly recommended
Vendor, G08/181 Shaftsbury Rd Eastwood, Aug 2023Excellent result
Excellent result achieved by Joy!
Vendor, 223/2 Seven St Epping, Aug 2023Very experienced and responsible
Very friendly and patient, very responsible, very experienced
Vendor, 81 Ruthven St Bondi Junction, Aug 2023Excellent and knowledgable! Highly recommended
Seller of a house in Bondi Junction, NSW
We engaged Joy to sell our property in the city's eastern suburb. Though Tracy Yap is well established in Sydney's Norwest area, knowing Joy's work ethic and her knowledge in her profession, we had full confidence in her to sell in East. Joy put her wealth of expertise into this assignment, through the whole preparation process leading to the auction, Joy provided us with useful tactics and countless sound advices to attract buyers. Joy's effort brought the
sale to an outstanding result.
Johnson &Kellie, 1/24-26 Post Office St Carlingford, Aug 2023Best agent in Carlingford!
Joy is a very experienced agent and her knowledge about Carlingford is great value! We have been very happy with Joy right from the beginning. Her communication and advice throughout our sale has been remarkable. Thank you Joy for making our experience so smooth, quick and we are very impressed with the results.
Buyer, 1/24-26 Post Office St Carlingford, Aug 2023Professional
Honest and Result Oriented Attitude
Mary, 4/11-15 Manson St Telopea, Jul 2023Sincere and helpful
Joy is very professional, I am so grateful to have her and appreciate her efforts with the spirit of never give up. She is not only acting as my agent but I do take her as a friend to speak and discuss.
Gary, 311/27 Seven St Epping, Jul 2023Professional
great service, good communication
Vendor, 12 Brooklyn Crescent Carlingford, Jun 2023An experienced & Trustworthy Local Agent
Joy is a professional who has extensive knowledge of the property market and has helped me to secure a good price and a smooth sale of my house. She is a pleasure to work with, and I highly recommend her services as a realtor.
Johnny & May, 203/239 Carlingford Rd Carlingford, Jun 2023Professional and honest agent. Highly recommended!
Joy has unparalleled local knowledge and down to earth very approachable service attitude which make her a very reliable and trustworthy agent to work with. During the process of selling our property, she played a key role to assist us from the very start until the very last moment in the settlement day. She is a agent that we will definitely recommend.
Paul, 12/24-26 Post Office St Carlingford, May 2023Unrivalled in both professionalism and performance
Joy Hsieh is, in our opinion, unrivalled in both professionalism and performance when it comes to real estate in the Epping/Carlingford area. We were simply delighted with our recent property sales result, occurring a mere 13 days after first listing. Joy was always brimming with confidence that we would achieve a strong outcome and that made the process all the more enjoyable. We highly recommend Joy to any other sellers or buyers in the vicinity.
Thank you Joy and the entire team at Tracy Yap
Buyer, 17/48 Keeler St Carlingford, May 2023Professional and honest agent. Highly recommended!
Joy Hsieh demonstrated a complete professionalism and honesty in discharge of her accountability to achieve an amicable property contract deal. While she held the best interest for the vendor, she respected my need for a downsize property for me. Joy was not only clearly responsive to my ongoing required essential information relevant to the property, but she kept in touch with me to ensure that I had clear cut understanding of all matters to make a right decision.
All the best to you Joy
Vendor, 17/48 Keeler St Carlingford, Apr 2023Truly Perfect and Hard Working Agent
If I have another property, I will definitely give it to Joy to sell again. Because I can’t find other agent who is more conscientious, attentive and kindly than her. The whole selling process is not only in place with details (such as beautiful presentation of the house, advertising design, time coordination, etc...), but also patiently follows up with buyers throughout the process to maximize the interests of both buyers and sellers. Truly perfect, hardworking to the last minute, I witnessed all Joy’s dedication, she treated my house like her own. I hope that more people can enjoy her service and love.
Vendor, 45 Tomah St Carlingford, Apr 2023Great agent with outstanding results
From start to finish I had an enjoyable experience working with Tracy Yap Realty. Tracy and Joy’s professionalism, honesty, market knowledge and care left me feeling respected and able to trust the process they and their team ran.
A fantastic result was achieved for me selling my property off the market. and I am very satisfied with having had Tracy Yap Realty as my real estate agent throughout the entire process. I fully recommend Tracy and Joy to every one.
Vendor, 22 Ferntree Pl Epping, Apr 2023An Experienced & Trustworthy Local Agent
Joy is such an excellent sales, during our selling period, she kept good communication with us in a timely manner, helped us organized everything and saved us lots of hassles. She is very professional and has lots of experience in property sales, we are absolutely happy with our selling result, would definitely recommend her.
Ken, 13 Marook Street Carlingford, Mar 2023It's a breeze
I have the fortunate of engaging Joy Hsieh as my selling agent for my property in Carlingford. Throughout the process, she has always acted professionally and courteously. She made the process almost stress-free me, helped me preparing the property quickly and cost effectively. She has kept me informed all the way throughout the preparation, the showing and the auctioning, although I have been away from Sydney from times to times, including on auction day. Her knowledge of the area is a very important factor throughout the process. I would recommend Joy to sellers of properties in the area.
Vendor, 205 Pennant Hills Rd Carlingford, Mar 2023Excellent and knowledgeable! Highly recommended
Joy have the great knowledge of how to present the property well and really good communicator. I will highly recommend her to my other friends when need to sell their property.
Buyer, 45 Tomah St Carlingford, Mar 2023An experienced & Trustworthy Local Agent
Joy has been available once we had concerns and questions about the property. She has responded fast and effectively. We've been happy with her services. She is a good bridge between vendors and buyers.
Jeanne & Rachman, 15/91-93 Adderton Rd Telopea, Mar 2023Excellent and efficient service! Highly recommended
We got to know Joy through our purchasing process. Joy was the one introduced the property to us, patiently answered all our questions about the property, and allowing us the time to make the decision. Through the buying process, we found that Joy is very professional and honest, plus her friendliness, we requested her to be our selling agent. Again, Joy didn’t disappoint us. With Joy’s persistence as well as her professionalism, our
selling experience was satisfying as well. Joy listened to us, also provided her professional opinions, communicated to us constantly, kept us informed. We highly recommend Joy to anyone who is looking for agent.
Simon & Irene, 10/24 Honiton Ave Carlingford, Feb 2023Joy is the BEST!
Joy was more than helpful in finding us a property in Sydney. She was thorough, professional and great to work with. We felt lucky to have Joy as she was honest and forthright - no games. She was able to find us a great property that fits right in our price range. Joy is very knowledgeable and she made our first home buying process a breeze. I will reach out to Joy in the future and I recommend her to all of our family and friends. Thanks again for such a wonderful experience. It’s always a joy to work with “Joy”.
Vendor, 10/24 Honiton Ave Carlingford, Feb 2023Patient, professional and consistent communication
Joy has been brilliant to work with in the sale of our property. Consistent communication and professionally laid out weekly summaries and reviews is what you can expect when having her as your property agent.
Stuart, 3/4-6 Freeman Pl Carlingford, Feb 2023An experienced & Trustworthy Local Agent
Joy is a very experienced agent who knows her area and market very well. She is very responsive and communicates the process clearly. She is a great negotiator who achieved a great result.
Vendor, G04/29 Seven St Epping, Jan 2023Excellent service! Highly recommended.
Joy is very experienced and do out her clients in priority. She has been providing me with alot of very valuable feedbacks and suggestions which helps me alot in making the right decisions.
Ruja, 58/8-12 Freeman Pl Carlingford, Dec 2022What an experience!
Joy is a very supportive agent and she was there throughout the journey. Her advice on bridging the bid/ask price was - unless you try, what do you know? Eventually, the vendor cancelled the sale and put put the property on rent. Then, I offered the ask price and she was ready to start the process all over again. Once vendor agreed, we went through details together as situation becomes specific - her advice were meaningful and based on experiences. She would be there in person at site when multiple valuers come for appraisal and they all came back with good valuations.
Vendor, 9/3 Mars St Epping, Dec 2022Professional and helpful
Joy is a really good Agent with strong communicating skills and guide me through the selling process nicely and achieve a great result. I would definitely recommend to my friends.
Vendor, 104/26 Ferntree Pl Epping, Dec 2022Patience and Experienced
We we're fortunate enough to have had Joy play a role in selling our property promptly, professionally and effortlessly.
you helped to make this journey seamless and exciting.
Martin, 9/2-4 Robert St Telopea, Dec 2022Joy is very easy to work with.
Joy is very easy to work with. No fuss and just gets the job done. She provides advice and options along the way without any stress or pressure.
Coco, 5/67 Baker St Carlingford, Dec 2022Wonderful purchasing experience
We are the first time to purchase a home with the help from Joy. She is very helpful and patient. We always get efficient and effective responses from her every time when we have questions. We appreciate her professional service during this process.
Brian, 36 Kay St Carlingford, Dec 2022Very helpful and Very Professional
Joy guided us through the journey of selling our house in a very professional manner. She responded very quickly to all the queries and helped in every way possible from finding a team to style , paint and landscape the property.
Julie, 36 Kay St Carlingford, Dec 2022Supportive
Joy sold us our first home, she was understanding and supportive. She was able to provide us honest feedback from the vendor during the negotiation process.
Vendor, 58/8-12 Freeman Pl Carlingford, Dec 2022Good agent
Joy is a really patient and nice person. She understands the market and knows how it works and could definitely help you achieve what you expects.
Nengkun & Xuan, 5/67 Baker St Carlingford, Dec 2022Professional team
Joy and her team are very professional and effective in their work, which makes selling our house at a good price in a short time possible and successful. They are a true warm and caring team helps us with everything from preparing and presenting our house, throughout to the final stage of action. They give feedbacks on every open house and follow up buyers in a timely manner.We are very satisfied with the final results and highly recommend Joy and her team.
Vendor, 8/38 Doomben Ave Eastwood, Nov 2022Joy is a pleasure to work with. She is an effective communicator by listening and offering valuable advice. Her insight about the property market situation in a challenge area during a difficulty time has really helped me to adjust my decisions. She talks calmly and friendly and this has reflected her professionalism and the personality. Definitely, Joy is a very experienced and reliable agent. I would recommend her to my families and friends.
Josie & David McNeilly, 4 Baker St Carlingford, Oct 2022Joy's performance is of the highest quality
We chose Joy as our agent because from our first meeting we discovered she was well prepared, knew the market in our area, had many contacts and would work hard for us to achieve the best result.
She has guided us through every stage including the preparation of the house for sale.
We trusted Joy and have been delighted with her energy and efficiency which led to an excellent outcome.
David, 4 Baker St Carlingford, Oct 2022Joy is so professional
Joy is very patient and attention to the details. I like purchasing from her
Vendor, G07/181 Shaftsbury Rd Eastwood, Oct 2022Trustworthy and reliable
Joy is all about integrity and reliability, she always works hard to achieve best outcome for the landlord, highly recommended!
Lingling, 76 Rutledge St Eastwood, Oct 2022high efficiency
professional
strong executive ability
responsible
Emma Huang, 11/8 Albert St Berala, Sep 2022Excellent work
Excellent team! Responsible and hard work!
Flora, 4/239 Marsden Rd Carlingford, Sep 2022Joy Hsieh you can trust
Joy Hsieh is hard working, persistent, efficient & very pleasant to deal with.
If you want a straightforward & honest agent Joy is the one I recommend.
Leah, 46 Felton Rd Carlingford, Sep 2022Strongly recommended
Joy Hsieh from Tracy Yap helped me in a very professional way. She works hard, follows every buyers up every week, keeps information updating smoothly and consistently. She knows lots of Buyers which is very important for property selling.
Bruce Song, 46 Felton Rd Carlingford, Sep 2022Very good experiences
Joy is a great person to help on the whole process of purchasing. And shared and reminded a lot along the way.
Ying, 22 Kerrs Rd Lidcombe, Sep 2022Really good and happy
Joy is a really skillful and have lots of patient.
Billy, 107/181 Shaftsbury Rd Eastwood, Sep 2022Great efforts!
Joy is hard working, responsible and professional agent. Our property was sold quickly with great results.
Nelson, 257 Marsden Rd Carlingford, Sep 2022Best agent and very experienced.
Again Joy is a very friendly and experienced agent, she give me professional advice and very satisfy her hard work. Much appreciated.
Vendor, 3/166 Kissing Point Rd Dundas, Sep 2022Joy is very good.
Joy is professional and attentive.
Mr. & Mrs. Lee, 16 Alamein Ave Carlingford, Sep 2022Professional excellence
We were impressed with their level of knowledge and the amount of data that they had about the market. Their responsiveness was incredible no matter how big or small the issue was. Their detailed weekly feedback report was very informative and always reassuring. Thank you for your patience, kindness, and hard work. You have made the experience a breeze and stress-free for us.
Chang, 406/16 Epping Park Dr Epping, Aug 2022Professional
Joy always tries her best to help you solve all problems she can do for you, and push the case.
Navin & Kaumudi, 19/14-16 Freeman Pl Carlingford, Aug 2022Great customer service
Joy has vast industry experience and provided us unwavering integrity, professionalism and market knowledge. Her exceptional attention to details made our experience of selling our home a journey full of joy. She has tremendous enthusiasm and goes above and beyond to meet her clients' real estate goals. Thanks a lot Joy, it was a pleasure working with you.
Connie, 6 Blenheim Rd Carlingford, Aug 2022Professional and family support
Good communication and follow up. Provide professional market knowledge. Quick support when have any questions and inquiries. Understand and care for buyer need and expection . Good and trusted agency. Strongly recommendation.
Suresh, 6 Blenheim Rd Carlingford, Aug 2022Professional and Friendly Service!
Our property was marketed and sold by Joy in a challenging (buyers) market condition. She was professional, transparent and methodical in her approach. She managed to attract good interest in the property and updated us regularly on the status during the campaign period. She put in her best effort to achieve the outcome. We recommend her to any prospective seller/buyer.
Louis, 30 Homelands Ave Carlingford, Jul 2022Hard working and friendly. Great to work with her.
If I need to deal another property, I will definitely contact her.
Daniel, 41 Pennant Pde Epping, Jul 2022Professional and serious minded
Joy uses her multicultural background to advantage. She has a large buyer base, including overseas clients. She is bilingual, which helps greatly due to the demographics of the area.
Jimmy Sue, 1 Keats St Carlingford, Jul 2022Excellent service! Highly recommended.
It has been a pleasure dealing with Tracy and Joy. Both ladies are highly capable, reliable and responsive. My property was sold quickly by them at a good price in current difficult market. Highly recommended to all potential vendors!
Mandy, 19/14-16 Freeman Pl Carlingford, Jul 2022Great experience on buying my first home
Joy was professional and efficient, she has help me to negotiate a great price, letting me know the procedure and follow up closely with me. I had a great experience on buying my first home here.
Michaela, 41 Pennant Pde Epping, Jul 2022Extremely helpful and very knowledgeable about area and sale expectation
Joy was a pleasure to deal with. She knew the area, the market, prospective buyers and realistic price expectation. She offers a great network to expand buyers interest. Her advise was invaluable and very much appreciated as we were selling the family home after more that 50 years. Selling can be stressful but I felt very comfortable with Joy and made the whole process easier than anticipated.
Chris Mackertich, 39 Tomah St Carlingford, Jul 2022One word describes our experience with Joy: Fantastic
We recently enlisted the services of Jo Hsieh from Tracy Yap Realty to sell a property in Carlingford. The market at the time of the sale was a buyers market. Joy was faultless in her approach & she & Danny could not have worked any harder. From listing to the final sale, Joy always kept us informed with sound & balanced advice. She & her team marketed the property very well & in my opinion no body could have got a better price. We would highly recommend using Joy to anyone.
Qu Ge, 406/16 Epping Park Dr Epping, Jul 2022Great experience
I’m really glad to find Joy as my agent, she is very professional and efficient, helped us find the perfect buyer, appreciated!
David, 6 Elaine St Regents Park, Jul 2022Very Good service
Joy was a highly professional and diligent agent. She was responsive all the time and was always patient and thorough when answering our many questions. She was a pleasure to work with and a true professional. The polished and sounding advertising materials and link to the client base drew in a high level of interest in the property. Finally we achieved an excellent result! We highly recommend her services!
Ryan Li, 6/4 Charles St Carlingford, Jun 2022Very professional and approachable
Joy has been a professional agent, a reliable adviser and an approachable helper all the way through the transaction.
Wendy, 9/64 Oxford St Epping, Jun 2022Highly recommend
Professional service and great communication highly recommended
Mary Cant, 45 Argyle Ave Ryde, Jun 2022Very happy with Joy!
Joy was recommended to us by friends as a hardworking and dedicated real estate and they we right. We found Joy to be friendly, knowledgeable, professional, dedicated, honest and hardworking. She was in contact with us throughout the sale process by email and phone. We were very happy with the outcome on the property and wouldn't hesitate to recommend her to anyone else looking to sell their house
Tony, 42/8 Freeman Pl Carlingford, May 2022Enthusiastic agent with great knowledge of the area
Joy has been very helpful with our buying experience, great knowledge of the suburb, would go out of her way to help. Highly recommend!
Vendor, 32 Lasburn Cres Carlingford, May 2022Committed and Resourceful
Joy displayed ongoing enthusiasm to the selling task. Her regular communication with updates on potential buyers showed she was committed to achieving the best possible outcome.
Isaac & Samantha, 42/8 Freeman Pl Carlingford, May 2022Great experience through the property sale
Joy helped with all aspects of the sale, and helped us through an otherwise stressful process.
Susie, 25 Tintern Ave Telopea, May 2022Very Professional and the best!
Joy is very professional and experienced. She is so kind, and has excellent communication skills. She helped us to sell at very satisfactory price for our house and I highly recommend her service. She will give you more than you want!
Esteban Guana, 44/188 Balaclava Rd Marsfield, Apr 2022A pleasure to deal and work with
I had the pleasure to work with Joy in the sale of our unit. She possesses great knowledge of the market in the area, her communication skills are outstanding and she has been very professional in helping us achieve our sales goal.
Vendor, 4C Honiton Ave East Carlingford, Apr 2022After meeting Joy for the first time and talking to her, I found her trustworthy and offered a reasonable price, so I signed a contract. She was satisfied enough that she was right in the process of selling the house or making her contract until she first met her. Everyone who buys and sells houses is a professional who relays reasonable prices.
Xiao, 3048/219 Blaxland Rd Ryde, Apr 2022Five Star Professional Agent --- High Recommend
Joy has excellent knowledge of the property and extremely professional, always giving her best shot at getting things done. She really cares about her client, responding to messages and calls almost instantly and was always available, no matter what time (24/7 on call)! Thank you so much, Joy. I would highly recommend Joy for anyone thinking of selling!
Vendor, 1/67 Baker St Carlingford, Apr 2022Joy Hsieh - Tracy Yap Realty - "The go to Agent"
I wanted to express my greatest thanks and appreciation to Joy Hsieh from Tracy Yap Realty. Joy was able to sell our property without any difficulty and achieving a fantastic result. If you have a property that you are putting on the market and you are looking for a No1 result, call Joy - "The go to Agent"
Amanda Dongmei, 509/27 Seven St Epping, Mar 2022Best property agency service !
Joy is very professional and has an exceptional amount of knowledge of the market. Very experienced agent & Great Communication. She maintained excellent communication levels throughout the private inspection process, keeping me fully informed of the buyer's interest levels. Communicated with me every step of the way. She was helpful beyond our expectations! Thank you Joy for seamlessly and quickly selling my property. Would recommend Joy to anyone looking to sell! Wishing you all the success in the future! Thank you once again.
Ken & Cindy, 39 Pennant Pde Epping, Mar 2022Experience and fabulous to work with
Joy is an excellent agent. She listens well and knows how to sell. Joy is easy to work with and is a great communicator. For Joy, nothing was too much trouble. She was focused on get the best outcome for us. We highly recommend Joy.
James, 503/26 Ferntree Pl Epping, Mar 2022Experience with Joy
Joy is professional, experienced and helpful. Highly recommend.
Haiyan Lin, 39 Pennant Pde Epping, Mar 2022Joy is a very professional and kind person.
Joy helped us find the house, all the procedures went smoothly and quickly, we didn't need to worry about anything.
Ernest & Angel, G02/29 Seven St Epping, Mar 2022Exceptional agent
Joy is very pleasant to work with. From the point of receiving marketing appraisal, to putting the property up into the market and to date of settlement, Joy has communicated every necessary steps with me in a timely manner. There's no sugar-coating statements from Joy thus helping us setting realistic expectations. Because she has abundant of selling experience, knows the market very well and have a wealth of knowledge in the surrounding areas, it makes the selling process a lot easier. Overall, Joy is a very pleasant agent to work with and I highly recommend her to everyone.
Eddy Staitis, 23 Kay St Carlingford, Mar 2022Excellent Experience
Joy is very patient and very knowledgeable and experienced Its was a pleasure to work with Joy Joy sold our house for a price that more than I thought we could get Highly recommend Joy and Adrian the auctioneer
Denis Staitis, 23 Kay St Carlingford, Mar 2022Joy Hsieh from Inspection to Auction was Excellent
Joy's management of the entire process from inspection to Auction was Excellent. Joy kept us updated constantly and was always working with us to ensure a smooth sale process. Joy's skill, knowledge and sales experience resulted in us achieving over our reserve for the property. Thank you Joy
Jason & Sonya, 23A Lemongrove Ave Carlingford, Feb 2022A great result achieved with Joy Hsieh - thanks
Joy is professional, always punctual for meetings and Open houses, and very knowledgeable about the local market. She was always polite, easy to work with and provided us with constant information about the progress of the marketing of our property. She took the time to listen and understand what we wanted from the sale of our home, which we had lived at for 26yrs. She is very hard-working and always available to talk over any issues or concerns that we had. A fantastic result was achieved for us at auction and we are very satisfied with having had Joy as our RE Agent throughout the entire process. We fully recommend her and Tracy Yap. Thanks so much, Joy!
Rong Chen, 2/13 Corunna Rd Eastwood, Feb 2022Selling house
Joy have really good knowledge and successful sell my house over my expectations.
Grace Liang, 4C Honiton Avenue East Carlingford, Feb 2022Joy, A very professional and dedicated agent
It’s been a happy experience to have Joy in this deal. Joy’s professional selling skill, fast response, clear communication and patient makes me comfortable during the negotiation and later on contract finalization.
Buyer, 37 Dunrossil Avenue Carlingford, Jan 2022Good service
Joy has been helpful during the buying process. Knowledgeable with carlingford area.
Iron Cheng, 6/239 Marsden Rd Carlingford, Dec 2021Excellent service, knowledgeable in this area.
Joy is a responsible and supportive real estate advisor and agent. She was able to keep us well informed which gave us comfort and confidence throughout the process. We would have no hesitation in recommending Joy to my family and friends.
Robin Zhao, 22A Wesley St Oatlands, Dec 2021Most reliable and professional agent
I was extremely happy to have Joy as my agent to sell my property. Joy works hard and has provided valuable information. She and her supporting team have achieved a great result for me. I am very impressed by her high level of professionalism and integrity. I will recommend Joy to anyone who is thinking of selling the property
Rong Chen, 1/13 Corunna Rd Eastwood, Dec 2021Selling house
Knowledgeable, Caring and Professional Joy and the team helped me to sell my investment property. Joy was very understanding and supportive, doing her utmost to get the best result possible. Joy is professional, transparent and trustworthy. We will have no hesitation doing business with Tracy again and recommend to everyone. Thank you
Jane, 34 Clanwilliam St Eastwood, Dec 2021Great service
Great Service Tracy and Joy were outstanding when selling my property and I would not hesitate in recommending their services.
Lina, 134 Wicks Rd North Ryde, Dec 2021Pleasure Selling Experience with Joy
It was a pleasure to work with Joy. She is professional, a good listener and always polite & courteous response timely at all stages of the sale no matter what time of the day. Her top goal is to help her customers to achieve their expectations and satisfaction. Thanks so much for your great efforts to sell my property.
Ray, 3/25 Carson St Dundas Valley, Dec 2021Joy did an excellent job for us
My property was sold within 4 weeks with a price over my expectation, happy day!
Eva Hong, 201/181 Shaftsbury Rd Eastwood, Dec 2021Great experience
High record of sales, excellent knowledge, professional and brilliant marketing strategy.
Eva Hong, 207/181 Shaftsbury Rd Eastwood, Dec 2021Great experience
High record of sales, excellent knowledge, professional and brilliant marketing strategy.
Cindy, 5/28 Ethel St Eastwood, Dec 2021Friendly and very professional
Joy was extremely helpful he understand the property market, thank you so much Joy for your help, very much appreciate.
Yu, 18 Kirkwood Ave North Epping, Dec 2021Professional and Personable service
Joy makes the journey pleasant and easy. If I were to buy another property, I would definitely come back to her.
Harry, 20 Helen St, Epping, Dec 2021Professional, Honest and Friendly
Joy helped us to get our dream home with honest and friendly services. I will no hesitate to recommend her to everyone.
Lisa Li, 4/49 Doomben Ave Eastwood, Dec 2021Very happy with the service!
Joy has informed us fully during the selling process, make very easy for us. Highly recommended!
Jeffrey, 3/55 Doomben Ave Eastwood, Dec 2021Joy—rates No. 1
Joy has very good market knowledge, great efforts selling my property.
Ian Commerford, 1/9 Quarry Rd Dundas Valley, Jan 2022Happy to recommend
Joy was helpful from start to finish, from the early inspections to completing settlement, and the whole process ran smoothly.
Buyer, 2A Bankshill Cres Carlingford, Dec 2021Professional and experienced agent
Friendly and knowledgeable, thanks for helping us buying our desired house
Hinson & Wing, 6/239 Marsden Rd Carlingford, Dec 2021Good & pleasant
Joy is very a dedicated, hardworking and resilient agent who diligently got us the outcome we wanted for our property. We were close to reconsidering selling given the changing market response and Joy exceeded our expectations in closing the sale before the holiday season. Thanks again Joy!
Vendor, 603/6 Mooltan Ave Macquarie Park, Dec 2021Professional, diligent and experienced
Joy is very professional, dedicated, experienced and works extremely hard. She knows the area and market well and do best to meet customers’ requirements. I highly recommend her.
Sisi, 93 Jenkins Rd Carlingford, Dec 2021Professional agent!
Most reliable and professional agent Joy is the most serious agent I have ever seen. I am both her buyer and the vendor. When I bought a house from her, she was patient, knowledgeable and always helping us to solve some doubts. She called and messaged us every week to update the property information and remind us for every buying details. I was very impressive for her persistence following up and this the reason why I choice her as my agent to sell my property. Her professionalism is second to none. She helped us through the stressful time of selling our house and we are grateful for her excellent service. I my highly recommend Joy to my relatives and friends
Ryan, 3 Peach Court Carlingford, Dec 2021Great local knowledge and excellent service
Joy had been friendly and professional to sell our property. She has through knowledge for the area and she was detailed in presenting the buyers feedback and helpful in strategised to get the best possible outcome. I highly recommend Joy for anyone who are looking to sell in Carlingford and surrounding area.
Silvie, 5/239 Marsden Rd Carlingford, Dec 2021Consummate professional
Extremely knowledgeable, realistic and pleasant to deal with are just a few attributes that describe Joy, our real estate agent who delivered results that we were very satisfied with.
Dave & Doris Chung, 8 Dryden Ave Carlingford, Dec 2021Extremely proactive !
Joy and her team took care of all aspect of selling our family home of 16 years. Joy's attention to details and always one step ahead made our experience as a vendor very pleasant one, especially during what can be a very stressful time . Nothing was out of question and she would be available any time for us. She would give us a very detail briefing after each open house so we were always informed and be able to make the right decision with what the market was eventuating . We could not have engage a better agency and Joy to the sell of our family home. We would highly recommend Joy and the team at Tracey Yap realty . Regards Dave and Doris Chung
Bin Zhang, 24 Murray Farm Rd Carlingford, Dec 2021Seller of house in Carlingford
Joy is an excellent agent who helps us sell the house at an unexpected price. She is very professional, knowledgeable and cooperative. we highly recommend Joy if you are selling your home.
Mark Fisher, 39 Mobbs Ln Carlingford, Dec 2021A surprising satisfying result!
When selling our home I got the result I wanted, but with a pleasant surprise. Joy's enthusiasm, knowledge of the market in our area and a great sales record was the main reason I chose her and Tracy Yap Realty to represent our sale. Joy was realistic with what to expect from our property and allowed us to see the bigger picture and think realistically. When I was presented with a buyer's offer from Joy I was amazed at how she was able to meet my expectations and even more with an offer that, in the end, was exactly what I was wanting. I would recommend her to any potential sellers and you will be pleasantly surprised!
Debra Andrews, 39 Mobbs LN Carlingford, Dec 2021Professionalism at it's best!
From start to finish Joy Hsieh was professionalism at it's best. She knows the market/area, offers sound advice, gives an accurate assessment of your property & it's value, comprehensive feedback and is extremely bold in pursuing & negotiating offers. I understand why her ratings are so high!
Daniel, 15 Metcalf Ave Carlingford, Dec 2021Excellent sales
Very professional and helpful on property buying
Cate, 24 Murray Farm Rd Carlingford, Nov 2021Professional & Experienced …. Highly recommended
Joy is trustworthy and highly professional Agent We are delighted that Joy successfully sold our family home. We respected her knowledge, integrity and professionalism. She possesses a high level of knowledge of the industry and understands the local market so well. We found that Joy is hard working and honest who kept us informed throughout the journey. We are grateful for the outstanding result Joy made for us. We would have no hesitation in recommending her to our relatives and friends.
Sophia, 15 Metcalf Ave Carlingford, Nov 2021Professional and friendly, efficient
Joy is an expert in this zone of trade and is kind and supportive with her customer. Joy is patient, hardworking and friendly with everyone in all situations.
Vendor, 20/4 Seven St Epping, Nov 2021Great enthusiastic attitude
Joy is so lovely person and really enthusiastic to the customers needs. I highly recommend Joy to everyone.
Guru, 61/22-24 Taranto Rd Marsfield, Nov 2021Focused and engaging
Joy has been very professional, accommodative and kept us in all communications through out the process. Very professional, humble and genuine person.
Haydn & Erica, 6A Honiton Ave East Carlingford, Nov 2021Exceptional support and professional service
Joy was a delight to deal with from the beginning to the end. She handles each engagement with exceptional attention to detail, making the entire selling process a breeze in an otherwise turbulent and potentially unpredictable market. I would have no hesitation handing Joy the keys to my other properties for her to manage and sell.
Qiaolin Bi, 28 Alexandria Ave Eastwood, Oct 2021Joy is a very professional agent. She has delivered result more than what we expected. Good work on
Joy and her agent office has good locate knowledge. They know the people and market, they have good strategies to complete the deal. We were happy with Joy and her office.
Lucia, 28 Balaka Dr Carlingford, Oct 2021Reliable and Honest
The whole process of purchasing the property went seamlessly well with Joy keeping open, honest and regular communication. Joy has been professional throughout the whole process with prompt responses and being available at our convenience, which is really appreciated during such a special lockdown period. It is also worth mentioning that her friendly service does not just end at the settlement, her prompt help communicate with the vendor makes our move in process easier. Thank you Joy!
Libby, 8 Dryden Ave Carlingford, Sep 2021She is a great agent!
Joy is amazing in helping us purchase our first house! She is very kind, easy to reach and fast in responding to any of our questions or concerns and make the whole process very smooth. She shows her professional enthusiasm by arranging us to inspect the house several times and gives me timely advice that helps me to make thoughtful decision. She is a bridge of the buyer and the owner, she makes both of us satisfied. She is not selling the property, she is fulfilling my dream. She is the best agent! You cannot imagine how appreciate I am that she is my agent. Highly recommend her. No matter buying or selling, you will never regret!
Hari, Prakash & Maya, 28 Balaka Dr Carlingford, Sep 2021Honest & Reliable Agent
We had listed our beautiful house in Carlingford with a real estate company who failed to sell it like they promised. Once they signed us up, their lousy attitude and system failed us miserably. It was very stressful and tiring getting the house ready for opens and going through a disastrous Auction which failed to reach anywhere near a prior agent’s off-market offer. Joy of Tracy Yap Realty promised to get the best price possible and sold our home for $300,000 more than this agent’s failed attempt. Joy was very precise on how the house had to be marketed. COVID came and market was locked down after the first open house. Despite Covid, Joy had a good awareness of the features of our home and personally showed our home to every prospective buyer by appointment. Every week she provided us feedback and updates on sales progress. Joy was always available for us, made us feel comfortable and answered all our concerns - her personal ownership and tireless commitment throughout the whole journey was clearly evident in the price we got. Our decision not to be pressured by the previous agent to sell $300,000 lower but list our home with Joy was vindicated. Could not have done this without you Joy- Bless you and thank You.
Maroun & Denice Moussa, 26/177A Adderton Rd Carlingford, Sep 2021Selling of 26/177AAdderton Road Carlingford
My husband and I commissioned Joy and Stanley to sell our investment property at Carlingford. Throughout the whole process from initial consultation, advertising, open homes(during COVID) and finally auction, Joy was highly professional, communicative and hard working. The initial ground work was extremely impressive with the statistics and prior successful sales. We didn’t need to consult any other real estate agents as our confidence for a successful sale was granted. Throughout the 4 week open home schedule, Joy communicated each week on interested parties and the expected interest our home was generating. We were never left wondering how the progress was going. Days prior to the auction, when we set a reserve, Joy assisted us with the process and again had up-to-date data illustrating what price would be expected at auction. On the day of the auction, our property sold for the expected value that Joy predicted at the onset. The entire process was smooth and stress free. We would highly recommend Joy and her company to anyone who wishes to obtain the best price for their homes. Thank you Joy for all your hard work in selling our home. Regards, Denice and Maroun Moussa
Doris & Dave, 8 Dryden Ave Carlingford, Sep 2021Committed, determination & professional
Joy is very professional and has an exceptional amount of knowledge of the market. She was always positive and pro-active. Her dedication, constant feedbacks and communications to selling our house was nothing but 5 star. Nothing was too much trouble for her. We would highly recommend Joy and her team. Thank you so much.
Victor, 12 Mulyan Ave Carlingford, Sep 2021Finding the right sales is important
It is very hard to find the right property, you must find the right sales first. Joy help me through the very tough decision and gave me ideas to buy a new property and sale the old property. Our family is so grateful for her hard work. Thank you Joy
Buyer, 3 Peach Court Carlingford, Oct 2021A very patient agent.
Would highly recommend Joy. I have limited experience with the property market and Joy provided all the guidance.
Ryan & Amanda, 3 Peach Court Carlingford, Oct 2021Best service that exceeded expectation
Joy's thorough knowledge for the local market is top notch. She provided regular feedback in a timely manner, did not hesitate to assist whenever we needed and was always friendly. Her professionalism and hardworking attitude has contributed to our house being sold during COVID lockdown. I highly recommend Joy if you want a good agent and are selling in Carlingford and surrounding area.
Sylar, 15/294 Pennant Hills Rd Carlingford, Sep 2021Very patient and friendly
GOOD SERVICE! Very patient and friendly!
Lucia, 28 Balaka Dr Carlingford, Sep 2021Reliable and Honest
The whole process of purchasing the property went seamlessly well with Joy keeping open, honest and regular communication. Joy has been professional throughout the whole process with prompt responses and being available at our convenience, which is really appreciated during such a special lockdown period. It is also worth mentioning that her friendly service does not just end at the settlement, her prompt help communicate with the vendor makes our move in process easier. Thank you Joy!
Eddy, 298 Marsden Rd Carlingford, Jun 2021Perseverance and excellence
I can't recommend Joy more for her market knowledge and client coverage.
Vendor, 21 Lasburn Cres Carlingford, Jun 2021Joy Hsieh Success in local Real Estate Sales
Joy Hsieh worked in closely with us to to sell our home. Despite fluctuations in the Auction process and passing in. Joy was able to continue excellent communications with possible purchasers to achieve the best outcome. Transparent practices. Success from commitment, skill and approachability at a fair price. Commended.
Oscar, 1A Mobbs Lane Carlingford, Jun 2021Purchase of family home in Carlingford
Joy supported our family with a purchase via auction in Carlingford. She is patient and able to provide quick responses to our needs e.g. arranging building & pest control. Thanks Joy & Tracy Yap team.
Christine, 6/38 Kent St Epping, May 2021Superb service with a friendly approach
Joy has been a pleasure throughout the whole process with prompt responses and being available at our convenience. She has been very helpful especially with status updates and excellent communication. Market knowledge was valuable and enriching and was very supportive during the auction process. Highly recommended!!
Michelle, 11/67 Baker St Carlingford, May 2021Excellent and experienced
Joy was so helpful with my recent sale. She explained everything very thoroughly and was always extremely prompt in her communication. We would highly recommend Joy and her team for any property sales around Carlingford.
Min Xue, 11/67 Baker St Carlingford, May 2021A professional real estate agent who is always there to help
Joy is very professional and is always patient with my inquiries and requests as a first home buyer during the entire process of my purchase. Her knowledge about the real estate market/processes and prompt communication are most helpful to my decision making and the success of my purchase. Really appreciated her great service.
Kathy, 5A Trigg Ave Carlingford, Apr 2021Property Sale
Joy and Vicki have great market knowledge and have a friendly and professional approach. They were very responsive to any questions I had during the process of selling our property.
Mike Chen, 31/34 Edensor St Epping, Mar 2021Joy is a great agent
She is always helpful, giving great advise, our sale was a success because of her.
Vendor, 99/15 Young Rd Carlingford, Feb 2021Very professional and positive
Joy worked very diligently and timely on my property sale. She communicated frequently and openly with me and the expectations.
Ian Mackenzie, 20 Lasburn Cres Carlingford, Mar 2021Professional, polite and honest
Joy puts a big effort and is punctual. She delivers as promised. We had high expectations and did not disappoint. I did not find Joy listed on RateMyAgent, but I knew Tracy Yap to be a top selling agent.
Julia, 5/9-11 Quarry St Dundas Valley, Feb 2021Joy is a great agent
This the second time I ask Joy to be my agent.She is always a very hard working and experienced agent.She did a lot of work through the whole process.Her professional advices help me a lot.And I got a very satisfied sold price.Definitely,I will choose her to be my agent in the future.
Julia, 5/9 Quarry Rd Dundas Valley, Feb 2021Joy is a great agent
This the second time I ask Joy to be my agent. She is always a very hard working and experienced agent. She did a lot of work through the whole process. Her professional advices help me a lot. And I got a very satisfied sold price. Definitely, I will choose her to be my agent in the future.
Frank Chow, 99/15 Young Rd Carlingford, Feb 2021Good service
Attentive and good service.
Sim & Rose, 5/67 Baker St Carlingford, Dec 2020Conscientious
Joy works with intrinsic drive to do her best and is exceptionally professional, courteous and results focused. Joy listened to our needs and worked them into the sale of our home. It was a pleasure to engage Joy as our agent.
Henley Zheng, 659/7 Jenkins Rd Carlingford, Feb 2021She clearly introduces her company history. and her performance before.
She knows the property market, and how to negotiate with buyers professionally. She is a good salesman.
W & L Y, 93 Jenkins Rd Carlingford, Feb 2021Open, Honest, and Knowledgeable
Open communication, quick responses to questions, and very hard working. Joy and Vickie worked really hard to ensure that our property sold for a good price. The final price delivered on the higher end of the estimate provided at property evaluation, and she ensured that we as the vendors maintained realistic expectations in such a volatile and unknown market. We truly believe the same result may not have been achieved through any other agency!
Mathini Wigneswaran & Man, 16/2-4 Nile Cl Marsfield, Dec 2020Very pleasant and rewarding experience
Joy has been very professional in her dealings with us as vendors. She was also fair to the prospective buyers. Her open and transparent style of conducting the business really impressed us. She spent a lot of time researching the relevant property market information and advised us of the fair value for the property. The property was sold at a price that exceeded our expectation. She treated us with utmost courtesy and professionalism throughout. We have no hesitation in recommending Joy Hsieh ( of Tracy Yap Realty) to anyone looking to sell a property.
Connie, 4/54 Keeler St Carlingford, Dec 2020Very Hard Working Agent
Joyce came across as a very knowledgeable agent giving correct advise on pricing, showcase presentation and great negotiating for the seller and buyer to achieve a sale. Kind and diligent in her work attitude and never giving up when market is tough. Very impressive personality.
CD & QD, 83 Jenkins Rd Carlingford, Dec 2020Accessible, Diligent, Hardworking
Joy is always available, personable, & extremely hardworking & efficient. She always did her best. I appreciated how she always follow up & take care of how things were done.
Nengkunyu & Sara, 5/67 Baker St Carlingford, Dec 2020Great service of Joy
Joy is doing very great job with great patience.
Evan, 11 Carmen Dr Carlingford, Nov 2020Best Service
Incredibly hard working agent who gets results
I am very happy to recommend Joy Hsieh as a selling agent. I approached her to sell my property in Carlingford In subdued market conditions she succeeded in selling the property after 3 weeks on the market, for a price that was at the upper end of my expectations. She worked well into the night to clinch a deal on the day of sale. I have been very comfortable dealing with Joy, she is a straightforward communicator and a good listener. Behind the scenes, the Tracy Yap marketing team worked quickly and professionally to advertise the property. Sincere thanks Joy
Buyer, 74 Honiton Ave West Carlingford, Dec 2020Extremely helpful and approachable
It’s been a great pleasure to work with Joy during my purchase. She’s so helpful and approachable. Thank you!
Mark Boesel, 74 Honiton Ave West Carlingford, Nov 2020Everything you would want. I'd use Joy again in a heartbeat
I don't do many referrals but Joy was a standout success.
In short, Joy closed a deal that we were happy with even when buyers were changing minds or got cold feet.
Joy's Strengths:
-Follows up continually
-Is methodical and does everything she says she will
-Has building contacts to assist with quick makeover renovationsVery happy with the service Joy received and have no doubt we chose the right person.
Vendor, 411C North Rocks Rd Carlingford, Oct 2020Works Hard, Go for the Extra Mile
I could send SMS to Joy at any time and expects a reply soon. Joy worked very hard. I wanted an agent who knows the suburb very well. The strategy executed was effective to reach my target sold price. I am pleased with the result and the short period of time in which the property was sold.
Steve, 34 Alamein Ave Carlingford, Sep 2020Great Service & Communication
On behalf of the family I would like to thank Joy for her professional & enthusiastic commitment in selling our family home of over 60 years. Throughout the pre auction and inspection process she maintained excellent communication levels, keeping me fully informed of the buyers interest levels.
We were very happy dealing with Joy & the team at Tracy Yap Realty.
Winnie, 4/42 Bridge St Epping, Aug 2020An enthusiastic and seasoned team
From the start, we could see that Joy Hsieh and Mina Lee were a great partnership and impressed us with their work ethic and keen enthusiasm for our property. We benefited from their deep insight into the area and the cultural nuances of the potential buyers, which in the end was what cinched a mutually satisfactory sale. Well done Joy and Mina, thank you very much.
Vendor, 404/3 Hazelwood Pl Epping, Aug 2020Responsible and friendly.
Always been helpful and professional. Always available for any queries and provides update everytime after open house.
Terry & Wenyi, 89/188 Balaclava Rd Marsfield, Aug 2020Professional, polite and patient. Someone you can reply on.
From my first meet with Joy, we were impressed by her professionalism and politeness and we know we found someone we could rely on. Joy initially did a very detailed marketing strategy to my property base on her thorough analysis to the current market, recent buyers' expectation and market forecast and helped me to arrange the refurbishment works in a time wise and cost wise way. With her help, the refurbishment and online ad posting were completed within one week!
She also arranged to have two open houses each week with very timely feedback sent to be on the same day. She worked extremely hard during the sales campaign reaching out all potential buyers and finally sign a good deal. We would recommend her to any one wants to sell property in Epping area.
Vijay & Jaya, 3 Montgomery Rd Carlingford, Aug 2020Friendly and professional service helped us to sell our property
Thank you Joy and Vickie for your help with the sale of our property. Both you worked very hard to achieve the results we wanted. Your help from the preparation til the sale process was very professional. You took us through the process without any stress. You kept us up to date with prompt feedback. This helped us immensely to make the right timely decisions.
Helen, 8/29 Bridge St Epping, Jul 2020An Excellent Experience
From the very first meeting with Joy, I was very impressed with her professionalism, knowledge, genuine enthusiasm, warmth and honest approach. She always provided prompt and informative feedback which was given in a reassuring and supportive manner. All aspects were handled with smooth efficiency which enabled me to feel confident and stress free. Joy was an absolute pleasure to deal with, likewise her team member, Mina Lee. High recommendations and thanks to Joy and Mina.
Bruce & Fran, 1/4-6 Freeman Pl Carlingford, Jun 2020Genuine, professional, goes above and beyond
When we got in contact with Joy Hsieh of Tracy Yap Realty, we instantly felt a good connection. We were impressed with her knowledge of the local area. She kept us well informed and due to her diligence, we were able to sell the unit within our price range in a market with lower activity than usual. Joy genuinely loves her job, was very professional at all times, and reassured us at every step of the selling process. Joy goes above and beyond and we would recommend Joy to anyone wanting to sell their property.
Helen, 8/29 Bridge St Epping, Jul 2020Always friendly, hard working and professional
We are grateful with our decision to choose Joy as our sale agent.Joy demonstrated market knowledge and customer focused.
Her patience and hard working are greatly appreciated.
Vanessa Pericich, 4/3-5 Post Office St Carlingford, May 2020Hard working through difficult times.
I interviewed about 4 agents before selecting Joy. I choose her because of her work ethic and professionalism and she definitely lived up to those expectations. During the time when the Covid situation presented with several difficulties Joy remained persistent and hardworking to make sure I had buyers coming to see my property at all times. I recommend Joy highly and thank her for her tireless work to sell my property
Vendor, 4/129B Park Rd Rydalmere, Jul 2020Very Friendly, Hard Working and Professional through difficult times
After speaking to a few agents, we are pleased we have chosen Joy as our agent to sell our property.
Joy's market knowledge and professionalism are exceptional.
Her patience and hard working are greatly appreciated.
We had challenges through out the process but Joy remained persistent to ensure selling process from start to finish is well taken care.
Justin Huang, 80/125 Park Rd Rydalmere, Apr 2020Joy is very professional and easy to approach. Well knowledgeable person about the local market who guided us with her professional sales process and achieved a great sale result at a downside market. We are very thankful to her not only just for her sales result but also for bringing a right buyer for our beloved old family home. Thank you!!!
Qing Yu, 40/129B Park Rd Rydalmere, Oct 2019A great news, much appreciated on your professional service. The whole process including the initial engagement with us, the professional market campaign, the diligence on open house and the follow up report with recommendations and the excellent negotiation between the potential buyer and us guarantees the excellent negotiation between the potential buyer and us guarantees the success of this sale for the property in the market for just two weeks. We enjoyed the company with you we thank you again on your professional service.
Stella, 85 Jenkins Rd Carlingford, Mar 2020Friendly and Professional
Joy Hsieh and Vickie Yap were lovely to work with. They listened to our needs and they were very professional in their approach to selling the family home. They were very flexible in meeting us to finalise the details of selling the home and kept us up to date with open houses. A very smooth process to sell the home. Thank you.
Samuel, 2/2 Shirley St Carlingford, Feb 2020I have no hesitation in recommending Joy
I have no hesitation in recommending Joy to anyone looking to sell their property. Her wealth knowledge on the local property market is second to none, she is very friendly and approachable to go extra mile to make sure everything is in the right place.
Joy took our interest personal and it was really phenomenon the dedication and thoroughness and detail that expressed myself and my family.
Another thing that she expressed me the most was she managed to find the right buyer and sold the property within 5 days!!! and yet set the price record in the suburb.
If you were to ask me:
Did Joy deliver excellent customer experience? YES!
Will I choose Joy again in the future? YES! YES!
Am I going to recommend Joy to anyone and including you? YES! YES! YES!
Jason, 57/127 Park Rd Rydalmere, Jan 2020Top class experience
What a lovely lady! From our first contact until the day of settlement, dealing with Joy has been a breeze. From being fully prepared and up front on all matters, property pricing, current market, commission and the whole process, our expectations were exceeded.
I have no hesitation in recommending Joy to anyone thinking of selling their property as I believe Joy is an excellent agent and someone I can trust.
Julia, 2/55 Doomben Ave Eastwood, Nov 2019Professional and fantastic agent!
When I had the first meeting with Joy, I could feel that she knew the area and market very well. Joy showed me her research based on my property and the similar properties for sale recently. She gave me advice on a good sale strategy which let me have faith that she would achieve the outcome I wanted.
Once I engaged her services, she worked very hard to help me. It was very impressive that in the first inspection, she had already gotten a buyer with the best offer. Thanks to Joy’s hardwork and guidance, the property was sold very quickly and the process was so smooth.
I strongly recommend Joy to anyone looking for a good sales person to sell their house.
Jaya, 84/42 Cliff Rd Epping, Oct 2019Professional and Trustworthy agent!
Our house had been on the market for a while without success until our friend recommended that we contact Tracy Yap Realty. When we had the first meeting with Joy, we knew we had found the right person for the job of selling our house. Joy was such an easy person to deal with, was very professional, explained the process clearly, truly understood our situations and worked very hard to get us the best possible price with the current market. We had every faith in Joy that she would achieve the outcome we wanted and she exceeded our expectations. She helped us selling our house in less than a month, which was very impressive.
I honestly cannot thank her enough for her guidance and honestly throughout the process and would highly recommend Joy to anyone looking to sell their home.
Ivan, 6/21 May St Eastwood, Oct 2019Excellent Agent
Joy was very professional and helpful to deal with. She was always available to assist us to achieve our sale. We strongly recommend her.
Michelle, 21 Talinga St Carlingford, Sep 2019Fantastic result thanks to Joy and her team!
Joy was extremely professional, courteous and very friendly throughout the process of selling our property. Joy has a great knowledge of the market and gave us excellent guidance of what our property was likely to achieve. We were extremely pleased with the result and would highly recommend Joy and her team at Tracy Yap Realty.
Arthur, 4/31 Railway Pde Eastwood, Aug 2019Professional and Diligent
Joy knows the market and is very helpful.
William, 4/1A Shirley St Carlingford, Aug 2019Dreams do come true
Joy is extremely professional and delightful to work with. She did her best to meet my expectations while providing current market insight to aid my decision in selling my property. Even when I was overseas, Joy still kept me updated often for the selling status. I am grateful for her effort in selling the house at an excellent price given the declining market and the property location. I highly recommend Joy and would definitely return to her for future opportunities.
Igor, 27/42 Cliff Rd Epping, Aug 2019Fantastic Salesperson
From the moment we contacted Joy, she was very consistent with her work ethic. Weekly she contacted us with an update of the area and market progress. Once we agreed to engage her services she went out of her way. Joy met me at 7am on Saturday to go over the sales strategy and marketing plan. Advised me on the best time to carry out sales inspection she contacted me with a full updated report. When Joy contacted me that we had an offer that was close to our expectations after only 2 weeks on the market I knew we were with the right agent. When I accepted the offer she met with me at her house at 9pm to exchange the contracts. I strongly recommend Joy to anyone looking for an honest and knowledgeable sales person to sell their property. Thank you Joy from our family.
Jeff Lu, 107/26 Ferntree Pl Epping, Aug 2019Joy from Tracy Yap provides an excellent service. I felt like I was a priority at all times when it came to selling my property. I’m really happy with the level of service received and would recommend Joy to anyone if you want an easy, efficient service.
Jammie, 23/145 Balaclava Rd Marsfield, May 2019Professional and care to detail
Joy knows the local market well.
She has a good database of buyers and maintains good connections with them.
During this low period of the real estate market, Joy did a wonderful job, always handling things in a professional manner with positive energy. I can fell her carefulness and enthusiasm towards the people and the business. She visited my office in the city twice and I really appreciate all the efforts she made. Highly recommended!
Y.Peng, 32 Barellan Ave Carlingford, May 2019Joy is excellent!
Joy understood the local market and had a clear campaign strategy to target them, organised the whole process well, and kept us informed and understand the state of mind of all potential (buyers).
David-1008/2 Saunders Close Macquarie Park, 03 May 2019FABULOUS AGENT! HIGHLY RECOMMENDED!
Tracy Yap realty were recommended to us 5 years ago when we purchased our apartment and we needed to rent it out. They did a great job and when we made the decision to sell recommended Joy to us.We were very impressed by Joy's enthusiasm, professionalism and her knowledge during the first meeting. Joy's multilingual ability was also invaluable. Joy always provided us with feedback following open inspections and willingly discussed various sales strategies.
Even though the current market is quite tough and continues to fall, Joy's positive approach together with her years of experience meant that she able to get a sale much quicker than we expected while also meeting our price expectations.
It has been a pleasure to work with Joy and we have no hesitation in recommending her.
Jammie-23/145 Balaclava Rd, Marsfield, May 2019Professional and care the detail
Joy knows the local market well.
She has good database of buyers and maintain good connections with them.
During this low period of the real estate market, Joy did a wonderful job, always handling things in a professional manner with positive energy. I can feel her carefulness and enthusiasm towards the people and the business. She visited my office in the city twice and I am really appreciate all the efforts she made. Highly recommended!
Zhixin, 10/9 Doomben Ave Eastwood, Jan 2019Diligent and Focused Agent for Today's Tough Market
Most efficient and focused agent. We will recommend Joy for her great help and support for selling our apartment. She worked on her potential buyers from Day One we were with her and gave us multiple offers even before the apartment in every channel and called thorough her entire clients database for inspections and offers. She is a hard worker and very easy to communicate with people with different background. She even helped us organise tradesmen to finish the renovation within a week. It is a highly efficient and absolutely a stress free process for us. We will definitely recommend her to sell for any potential seller on today's tough market.
Nicole, 3/28 First Ave Eastwood, Jan 2019Great Agent
I would like to sincerely thank you for all your hard work and effort in selling my mother's home at 3/28 First Ave Eastwood.
From my personal experience in dealing with you as a vendor, your hard work and dedication never went unnoticed. Your persistence and working long hours to sell my mother's home was due to your high level of excellent service and dedication.
I am impressed at your professionalism and constant feedback either by phone, SMS or email. I have no hesitation in recommending you to any other seller who wants a committed agent and a good price.
Stephanie Benson, 301/8 Saunders Close Macquarie Park, Dec 2018Great Agent
Works very hard, good results!
Kurt Tang, 179/1 Fontenoy Rd Macquarie Park, Oct 2018Exceptional Agent! Highly Recommend!
Choosing Tracy Yap Realty to sell our apartment was a no-brainer. It is a well-known real estate agency in our area, consistently selling properties at top prices.Joy, the Area Sales Manager, was recommended to us.
We were very impressed by Joy’s enthusiasm, professionalism, and her wealth of knowledge during the first meeting, so we signed the Agency Agreement without any hesitation.
Joy’s multilingual ability is definitely an advantage in our local area.
Joy always provided us with up-to-date feedback either by phone call or email. We also met again discussing various marketing options and sales strategies.
Although the current market is very tough and the price is falling rapidly, thanks to Joy’s never-give-up attitude and years of experience, our apartment was sold exceeding our expectations.
It has been our great pleasure working with Joy, and we sincerely appreciate Joy’s dedication and hard work during the sale process.
Con Raptis, 167/809 Pacific Hwy Chatswood, Sep 2018Enthusiastic, Vibrant, Energetic
There is no doubt that Joy is dedicated to providing quality service to her clients. Joy displays a very professional approach towards her work and is a very personable individual.
Zhang Jian, 25/2 Nile Close Marsfield, Oct 2018I would like to sincerely thank and appreciate Joy for the hard work to selling our property. I had a great moments dealing with Joy from Tracy Yap realty team. She is so friendly, trustworthy, professional, courteous, helpful and convincing
Joy is highly professional and her effort greatly contributed to the result, which exceeded our expectations. She has a very strong knowledge of the current market especially in this suburb and the surrounding area. She has provided an accurate advice regarding the valuation and marketing of our property. In particular, I acknowledged her negotiation skills which brought such a great outcome. Throughout the whole process she has kept us informed and was always available to discuss the sale.
Her enormous effort and hard-work involvement with me and even exchanged the contract late night (at 10:30pm) is impressive and much appreciated. The strong result that she has delivered above our high expectation has definitely involved a lot of hard work behind the scene.
I like to thank you and will strongly recommend Joy to all my friends and families. I have no doubt to contact Joy for future selling or renting.
Robbie, 419 Penshurst St Roseville, Oct 2018Joy Surpassed Our Expectations
We recognised that we were selling our house during a rapid downturn in the market. Unfortunately, prices were declining for a variety of reasons. Under the circumstances we were surprised that the final offer met our expectations prior to auction. It was therefore a delight to have an agent with such professionalism, dedication and persistence.
In a market like ours where large numbers of buyers are of Chinese origin it was a clear advantage to have a multilingual agent. We were very impressed by Joy’s knowledge of her client list and the best way to sell our house.
It was an absolute pleasure to experience Joy’s honest, straightforward, up-beat and charming personality throughout the whole procedure.
We would be happy to recommend Joy and Tracy Yap Realty to anyone wishing to sell their house.
Beverley, 120 Epping Rd Lane Cove West, Sep 2018A Fantastic Sales Person
I recently sold my house in Lane Cove. I was fortunate enough to have Joy Hsieh as my agent. Although the market is very difficult and slow-moving at the moment, through sheer determination and hard work, Joy managed to pull it off and get my house sold. At all times Joy was extremely personable and supportive. Joy was always available and nothing was too much trouble for her. I have no hesitation in recommending her to any other seller who wants a committed agent and a good price.
Aidan Sakiris, 25 Sep 2018Joy at Tracy Yap Realty was a pleasure to work with!. Very kind and professional and went out of her way on a number of occasions to meet with tradesmen and other contractors prior to settlement. Joy was also very efficient with her processes which allowed us to settle early and she even made a trip to the apartment on the night of settlement!. Very happy with Tracy Yap Realty and Joy's service!! - cannot recommend enough!
Bo Chen - 1/4 Ball Ave Eastwood, Aug 2018
Great agent!I would highly recommend Joy. She is very professional, patient, helpful and reliable. Thanks so much to her professional advice and excellent job.
David & Christina, 902/2 Saunders Close Macquarie Park, Aug 2018RECOMMENDED AGENT!
After some considerations, we chose to engage Tracy Yap Realty to sell our property.
Joy, Area Sales Manager made contact with us.
Joy presented herself with a wealth of knowledge about the area’s markets where our property for sale was.
The following meeting, we discussed about various sales strategies, options and our expectations.
Joy provided us up-to-date feedback after each open houses and offers received.
We met a few times prior to the sale and Joy was very accommodating to the times and venues which were convenient for us to meet with her.
She responded to our queries and suggestions almost instantly.
It was our pleasure working with Joy and we appreciated her efforts in selling our property.
Martin HO, Aug 2018Joy Hsieh is a professional, patient, diligent and sincere agent. She is a great listener who’s able to take care of purchasers’ needs and sellers’ demands. Joy, thanks for your excellent services, I wouldn’t hesitate to refer you to my friends if they seek property services in the future.
Bo Chen, Aug 2018Joy in Tracy Yap is a very professional, patient, friendly, helpful and hard working agent. I would highly recommend her and thanks so much for her professional advice and excellent job.
Jun Li-218/32 Ferntree Pl Epping, Aug 2018Great Agent
I will express my sincere thanks to Joy and her team especially at current quiet market. Your hard work and dedication never went unnoticed. Your persistence and working long hours to sell my property was due to your high level of excellent service and dedication.
I am impressed at your professionalism and constant feedback either by phone or email.
I would have no hesitation in recommending you as a professional, capable and hard working lady to anyone who is wanting to buy or sell in Sydney.
I wish you ever success in your future and keep up the good work.
Thanks again for you and your team!
Lisa Lee, 7/31 Railway Parade Eastwood, June 18Excellent customer oriented service
Joy and her team at Tracy Yap realty was extremely professional from the first consult right through to when the property was sold. Joy and Kenny were very responsive and provided updates on each open inspection, and was diligent in followed up with prospective buyers. Tracy Yap Realty's team's professionalism was impressive and I'd recommend them to anyone considering selling property.
Florida & Chandra, 458 Penshurst Street Roseville, April 2018We had listed our 5 bedroom house in Roseville with a another real estate company for 5 months.
Unfortunately they could not sell our home because their system did not work. It was very stressful and tiring getting the house ready and going through a terrible Auction.
I gave up and approached Joy and Lawrence of Tracy Yap Realty to sell my home. You were very precise on how it had to be marketed and promised to get the best price possible. You told me that you would pull out your Magic Weapon to get a sale.
You got the right buyer and the best price and I now believe I picked the best agent/Company who had the Magic Weapon.
Congratulations on your good work for us, you sold my home within 3 weeks.
David & Sarah, 203/110 Herring Rd Macquarie Park, Apr 18Thanks Joy for your efforts to sell the property. Your dedication and passion on the industry will make you succeed in every sale. All the best.
Rich Li-61/6-8 Nile Close, Marsfield-Oct 17Joy did a great job. She is very professional and kind. Even she put her furniture into my house for decoration. Really appreciate it and will also recommend her to all of my friends who has intention to sell their houses!
Rich Li
Mr Chang - 1/1A Ball ave EastwoodJoy was delightful to deal with throughout the entire sale process. She was always prepared, punctual and friendly, as well as being knowledgeable about market conditions for the Eastwood area. She provided regular updates and feedback from visitors after each open home, and offered helpful advice with regards to the auction process. I would recommend Joy to others seeking to buy, sell or rent.
Wang & Shi-506/77 Ridge St Gordon,Oct 2017Great agent , great staff!
Thanks Joy for working so hard with my property , great staff, great agent
Many thanks Joy !
Gordon SHI
Luke Liang & LILY Jia-601/8 Saunders Close Macquarie Park, Sep 2017I am writing to let you know how much I appreciate the outstanding customer service that your staff provided past few weeks. Please pass my appreciate to Lawrence Liang and Joy Hsieh. I am so thankful have you as an agent. I appreciate the time you spent on it and hard working. we are really happy the way how Lawrence and Joy works. they are so professional and patient. Also, we are happy the final sale price .
Mr Lim & Ms Lai-7/8G Myrtle St Prospect, Sep 2017Since we spoke to Joy Hsieh at Tracy Yap Realty, Joy had demonstrate her passion and knowledge in property management. As soon as Joy had taken over our rental portfolios and actively managed our tenants & properties with everything completed on time we were particularly impressed by their prompt response to addressing and solving issues with no dramas. Followed the success of managing properties, Joy had taken her experiences into the new Property Sales Manager role and we have no hesitation to engage Joy to market our property. With her years of experiences in rental, with her passions she not only listen to our thoughts and provided valuable advises and strategies for marketing our property that had been well proven through the excellent result that our property was sold at the first open home. We highly recommended Joy Hsieh as the best all-rounded property sales and property management agent.
Thanks and warm regards.
Property Showcase
- Now Selling
- Recent Sales
- Sold6 Tripoli Avenue Carlingford4 2 2Sold $2,375,000 byDec 2024Joy Hsieh 0423 886 721
- Sold9/34-36 Doomben Avenue Eastwood2 1 1Sold $680,000 byDec 2024Ashley Wang 0499 004 932
- Sold39 Pinetree Drive Carlingford6 5 2Sold byDec 2024Joy Hsieh 0423 886 721
- Sold6/70-72 Keeler Street Carlingford2 2 2Sold byDec 2024Joy Hsieh 0423 886 721
- SoldG19/30 Ferntree Place Epping2 2 1Sold $825,000 byDec 2024Joy Hsieh 0423 886 721
- Sold36/217-221 Carlingford Road Carlingford2 2 1Sold $758,000 byNov 2024Ashley Wang 0499 004 932
- Sold16/37-41 Carlingford Road Epping2 2 1Sold $895,000 byNov 2024Joy Hsieh 0423 886 721
- Sold42/223-227 Carlingford Road Carlingford3 2 1Sold $915,000 byNov 2024Joy Hsieh 0423 886 721
- Sold5 Balmoral Place Carlingford4 2 2Sold $2,170,000 byNov 2024Joy Hsieh 0423 886 721
- Sold25 McMullen Avenue Carlingford4 2 2Sold $2,550,000 byOct 2024Joy Hsieh 0423 886 721
- Sold7/360 Marsden Road Carlingford2 2 1Sold $640,000 byOct 2024Joy Hsieh 0423 886 721
- Sold7/8 Essex Street Epping2 1 1Sold $750,000 byOct 2024Joy Hsieh 0423 886 721
- Sold39/1-3 Boundary Road Carlingford2 2 2Sold byOct 2024Joy Hsieh 0423 886 721
- Sold9/37 Forster Street West Ryde2 1 2Sold $738,000 byOct 2024Ashley Wang 0499 004 932
- Sold4/63-65 Baker Street Carlingford3 2 2Sold $1,350,000 bySep 2024Joy Hsieh 0423 886 721
- Sold46 Baker Street Carlingford5 3 3Sold bySep 2024Joy Hsieh 0423 886 721
- Sold219/4 Seven Street Epping2 2 1Sold $800,000 bySep 2024Joy Hsieh 0423 886 721
- Sold105/14 Epping Park Drive Epping2 2 1Sold $800,000 bySep 2024Joy Hsieh 0423 886 721
- Sold413/20 Epping Park Drive Epping2 2 1Sold bySep 2024Joy Hsieh 0423 886 721
- Sold28/110-112 Adderton Road Carlingford2 2 1Sold bySep 2024Joy Hsieh 0423 886 721
- Sold611/26 Cambridge Street Epping2 2 1Sold $860,000 bySep 2024Wenting Shi 0423 557 268
- Sold407/26 Ferntree Place Epping2 2 2Sold $830,000 bySep 2024Joy Hsieh 0423 886 721
- Sold6/360 Marsden Road Carlingford3 2 1Sold $760,000 byAug 2024Joy Hsieh 0423 886 721
- Sold1/58 Baker Street Carlingford3 2 2Sold $1,426,000 byAug 2024Joy Hsieh 0423 886 721
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